Reservations & Cancellations

Reservations & Cancellations

Reservations

Online reservations can be accepted if placed 7 days or more in advance of the day of your appointment.
Otherwise, reservations can only be accepted over the phone.

If you make an online reservation at least 7 days in advance, we will give you a 10% discount off
the treatment charge.(※excludes treatments between 12/9/2022 thru 12/15/2022)

■Contact (by phone) [Office Hours] Weekdays:12PM-5PM
Saturdays,Sundays and Holidays:10AM-4PM
(808) 369 -8088
[Marriott Extension] 7160

How to pay (Online)

We accept payment by credit card only for online reservations.
Please complete payment within 24 hours of completing your reservation.

※Online reservations that have not been paid within 24 hours of being booked will be canceled automatically. Please complete the payment as soon as possible to avoid automatic cancellation.

※If you cancel your reservation within 2 days of your appointment, a 100% cancellation fee will be incurred.

※If we are unable to fulfill your request, you will be notified via email or telephone.

※For reservations that cannot be fulfilled, we will refund your payment within two months of your appointment date request. (e.g. if a reservation scheduled for August could not be fulfilled, the refund would occur by the end of October).

Regarding Cancellations and Fees

• For cancellations made more than 3 days in advance, there is NO FEE.
• Cancellations made within 2 days of your reservation will incur a 100% fee.

※If you are receiving a refund, it will be completed and shown in the same card account used for payment within two months.

※Reservations may online may only be canceled online.
If you wish to cancel your reservation, click here